TERMS OF USE
1. Acceptance of Terms
By accessing and using the SafeTravelPH platform, including all related mobile and website applications, as well as external platforms and applications linked to the SafeTravelPH platform (hereafter referred to as “the Service” altogether), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the Service.
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2. Modification of Terms
SafeTravelPH reserves the right, at its sole discretion, to modify or replace these Terms at any time. It is your responsibility to check these Terms periodically for changes. Your continued use of the Service following the posting of any changes to these Terms constitutes acceptance of those changes.
3. User Conduct
You agree to use the Service only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Service. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Service.
4. Privacy Policy
Your privacy is important to us. Our Privacy Policy, which is part of these Terms, describes how we handle the information you provide to us when you use our Service.
5. Intellectual Property
All intellectual property rights in the Service and its content (including text, graphics, software, photographs, and other images) are owned by SafeTravelPH or its licensors. Except as expressly set out here, nothing in these Terms gives you any rights in respect of any intellectual property owned by SafeTravelPH or its licensors, and you acknowledge that you do not acquire any ownership rights by downloading content from the Service.
6. Service Access and Availability
SafeTravelPH does not guarantee that the Service, or any content on it, will always be available or uninterrupted. Access to the Service is permitted on a temporary basis, and we may suspend, withdraw, discontinue, or change all or any part of the Service without notice.
7. User-Generated Content
The Service may include information and materials uploaded by other users of the Service. This information and these materials have not been verified or approved by us, and the views expressed by other users on the Service do not represent our views or values.
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8. Limitation of Liability
To the extent permitted by law, SafeTravelPH excludes all conditions, warranties, representations, or other terms that may apply to our Service or any content on it, whether express or implied.
9. Governing Law
These Terms are governed by Republic of the Philippines and you and we agree to submit to the exclusive jurisdiction of Philippine courts.
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10. Contact Us
If you have any concerns or queries about material that appears on our Service, please contact us thru developer@safetravel.ph
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Data Privacy Policy
SafeTravelPH Transport and Survey App, and External Cooperative Platforms
and Applications
Introduction
Welcome to SafeTravelPH! We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy outlines our practices regarding the collection, use, and sharing of your personal data through the SafeTravelPH mobile app and external cooperative applications.
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Scope
This policy applies to all users of the SafeTravelPH mobile app and external cooperative applications, including passengers, drivers, calamity sufferers, survey respondents, and administrative users.
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Data Collection
Types of Data Collected
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Personal Identification Information: Name and contact details during registration and use of the chatbot which is linked to the SafeTravelPH platform.
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Location Data: GPS-based location information while using the app and the use of the chatbot which is linked to the SafeTravelPH platform.
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Survey data: Information that may relate to personal information about age, gender, location, health conditions, disability, income, educational background, etc.
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Disaster Data: Information collected from the chatbot which is linked to the SafeTravelPH platform, such as photos of a calamity or any other information you enter in the chatbot.
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Methods of Data Collection
Data is collected through:
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User-provided information during registration and profile updates.
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Automated methods while using the app, like location tracking.
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External sources such as social media platforms (if connected).
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Use of Data
Your data is used for:
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Service Delivery: Facilitating transport information services, weather alerts, and user support.
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App Improvement: Enhancing app functionality and user experience.
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Security: Ensuring the safety and security of our services.
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Compliance: Adhering to legal and regulatory obligations.
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Research and planning: SafeTravelPH Mobility Innovations Organization is a non-profit spinoff from the University of the Philippines. The academic and governance uses of data are expected.
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Rescue and support: Coordinating direct contact to you from supporting organizations in case of a calamity, upon your request.
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Rights Granted
By using the Website or Application, you expressly represent and warrant that you are at least 18 years old and that you have the right, authority and capacity to enter into this Agreement. However, if the law requires you to be older in order to use our website or application, you expressly represent and warrant that you are of such older age. When using the website or application, you agree to comply with all applicable laws of the nation, the country, state, province and city in which you are present while using the Website or Application.
By using the Website or Application, you agree that:
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You will only use the Website or Application for lawful purposes. You will not use the Website or Application for any illegal or immoral purposes, including but not limited to pornography, drug use, gambling or prostitution, or any other purpose reasonably likely to reflect negatively in this time of crisis facing the country;
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You will not post any (i) information which is incomplete, false, inaccurate or not your own, (ii) trade secrets or material that is copyrighted or otherwise owned by a third party unless you have a valid license from the owner which permits you to post it, (iii) material that infringes on any other intellectual property, privacy or publicity right of another, (iv)You are responsible for your own communications, including the upload, transmission and posting of information, and are responsible for the consequences of their posting on or through the Website or Application;
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You will not impersonate another person; and
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You will not engage in or encourage conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any city, provincial, state, national or international law or regulation, or which fails to comply with accepted Internet protocol.
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Data Sharing and Disclosure
You hereby consent to and authorize the Website or Application to share the information you uploaded. You also agree that the data you upload might be sent or shared to the concerned Government Agencies. Pursuant to Chapter III-Processing of Personal Information, Sec. 12-Criteria for Lawful Processing of Personal Information of Republic Act 10173 also known as the “Data Privacy Act of 2012” (e) The processing is necessary in order to respond to national emergency, to comply with the requirements of public order and safety, or to fulfill functions of public authority which necessarily includes the processing of personal data for the fulfillment of its mandate.
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Sharing with Third Parties
We may share your data with:
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Service providers and business partners for operational purposes.
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Law enforcement agencies, if legally required.
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Third parties, with your explicit consent.
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International Data Transfers
Data may be transferred, stored, and processed in a country different from your residence. We ensure adequate data protection measures are in place.
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Data Security
We implement robust security measures including encryption, access controls, and secure storage to protect your data from unauthorized access, alteration, or destruction.
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User Rights
You have the right to:
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Access your personal data.
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Request correction of inaccurate data.
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Object to the processing of your data.
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Request deletion of your data.
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Withdraw consent at any time (where applicable).
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Data Retention
We retain personal data as long as necessary for the purposes outlined in this policy, or as required by law. For survey information from the PIVE field community survey, the data will be retained for at least five (5) years.
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Changes to Privacy Policy
We reserve the right to modify this policy. Changes will be effective immediately upon posting on our website and app.
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Contact Information
For questions or concerns regarding this privacy policy, please contact us at privacy@safatravel.ph
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Version: 2024 January